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42 changes: 0 additions & 42 deletions content/faq/billing.md

This file was deleted.

4 changes: 0 additions & 4 deletions content/faq/legal.md
Original file line number Diff line number Diff line change
Expand Up @@ -30,9 +30,5 @@ In order to avail AppsCode services, you have to assure certain terms and condit
Yes. While using AppsCode Service you agree to comply with the United States’ Digital Millennium Copyright Act 1998. AppsCode strictly responds to DMCA and other applicable copyright laws and reserves the right to terminate accounts involved in violating as such, which includes taking down content or the Application upon receipt of valid DMCA notice.


### What is the Refund Policy?

AppsCode charges for service already provided. Please refer to our [Service Level Agreement](/legal/sla/) for uptime guarantee and refunds.

> *Got more questions? You can post to our [community site](https://slack.appscode.com) or [contact us](mailto:support@appscode.com) directly.*

41 changes: 0 additions & 41 deletions content/faq/product.md
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Expand Up @@ -12,12 +12,6 @@ blackfriday:
- autoHeaderIds
---

### How long is the Trial Period of AppsCode Paid Services? Do I have to register with a credit card from the very beginning?

Trial Period for AppsCode paid services has a validity of fourteen (14) days. During this period you are not required to
register with a credit card. In order to avoid service disruption you have to register with a valid credit card during the trial period.


### Which Clouds are supported by AppsCode?


Expand All @@ -33,41 +27,6 @@ Please report bugs via our [community site](https://github.com/appscode/discuss)

You can request for missing features or request modification of existing features via our [community site](https://github.com/appscode/discuss). We appreciate your valuable feedback.

### Can I check my quota information?


Yes. You can access your current quota and usage stats from your AppsCode Billing Dashboard `Quota` tab.
You can access it from url: https://team-id.appscode.io/billing/quota/.

### Can I upgrade, downgrade or cancel?


Yes. This depends on which plan you are currrently subscribed to.

- **Hosted Plans with Month to month subscription:** These plans can be cancelled at any time.
You will be charged up to the day you cancel your plan.

- **Hosted Plans with Annual subscription:** These plans can be cancelled *only* at the end of their
subscription period.

- **Addons:** Addons are charged for usage by minutes. These can deleted at any time.

- **Private Installations:** These plans can be cancelled *only* at the end of their license period.


### Can I change my plan at a later time?


Yes. Plans are on a monthly or annual subscription that can be upgraded to a
different tier.


### How do I delete my AppsCode team account?


We are sorry to see you go. To cancel during trial period, do not add a payment method. Your team account will be deleted after trial period, if not upgraded. If you are on a paid plan, please email us at <support@appscode.com> with your team-id from an administrator account for your team. We will delete your account after verification.


### Where can I get help learn about AppsCode?


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106 changes: 0 additions & 106 deletions layouts/_default/pricing.html
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Expand Up @@ -265,50 +265,6 @@ <h3>Enterprise</h3>
</section>
<!-- pricing plan end -->

<!-- payment method area start -->
<section class="payment-method-area section-padding">
<div class="container">
<div class="columns">
<div class="column is-4 is-offset-1">
<div class="payment-method-innner-text pr-140">
<h2>Payment Methods</h2>
<p>
Our payment processing is powerd by <a href="https://stripe.com" target="_blank" rel="noopener"
class="ac-primary-color">Stripe</a>.
You credit card data never touches our servers. For more information, please visit
<a target="_blank" rel="noopener" href="https://stripe.com" class="ac-primary-color">stripe.com</a>.
</p>
</div>
</div>
<div class="column is-6 is-offset-1">
<div class="image-wrapper d-table">
<div class="payment-option-image d-table-cell">
<div class="single-payment-method">
<img src="/assets/images/payment-method/american.png" alt="" class="img" />
</div>
<div class="single-payment-method">
<img src="/assets/images/payment-method/mastercard.png" alt="" class="img" />
</div>
<div class="single-payment-method">
<img src="/assets/images/payment-method/paypal.png" alt="" class="img" />
</div>
<div class="single-payment-method">
<img src="/assets/images/payment-method/visa.png" alt="" class="img" />
</div>
<div class="single-payment-method">
<img src="/assets/images/payment-method/western-union.png" alt="" class="img" />
</div>
<div class="single-payment-method">
<img src="/assets/images/payment-method/worldpay.png" alt="" class="img" />
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- payment method area end -->

<!-- faq section start -->
<section class="features-plan-faq-area section-padding">
<div class="container">
Expand Down Expand Up @@ -345,69 +301,7 @@ <h3>Can I upgrade or downgrade anytime?</h3>
</div>
<!-- single accordion item end -->

<!-- single accordion item start -->
<div class="single-accordion-item closed">
<!-- accordion heading start -->
<div class="accordion-heading">
<h3>Is my payment information safe?</h3>
<button class="icon">
<i class="fa fa-plus" aria-hidden="true"></i>
</button>
</div>
<!-- accordion heading end -->
<!-- accordion body start -->
<div class="accordion-body">
<p>
Our payment processing is powerd by
<a href="https://stripe.com" class="ac-primary-color">Stripe</a>.
You credit card data never touches our servers. For more information,
please visit <a target="_blank" href="https://stripe.com" class="ac-primary-color">stripe.com</a>.
</p>
</div>
<!-- accordion body end -->
</div>
<!-- single accordion item end -->

<!-- single accordion item start -->
<div class="single-accordion-item closed">
<!-- accordion heading start -->
<div class="accordion-heading">
<h3>Do you have any cancellation fee?</h3>
<button class="icon">
<i class="fa fa-plus" aria-hidden="true"></i>
</button>
</div>
<!-- accordion heading end -->
<!-- accordion body start -->
<div class="accordion-body">
<p>
There is no cancellation fee. But plans are subject to minimum duration as stated above.
</p>
</div>
<!-- accordion body end -->
</div>
<!-- single accordion item end -->

<!-- single accordion item start -->
<div class="single-accordion-item closed">
<!-- accordion heading start -->
<div class="accordion-heading">
<h3>What types of payment do you accept?</h3>
<button class="icon">
<i class="fa fa-plus" aria-hidden="true"></i>
</button>
</div>
<!-- accordion heading end -->
<!-- accordion body start -->
<div class="accordion-body">
<p>
We accept all popular credit/debit cards such as Visa, Mastercard, American Express,
Discover, etc. We also accept ACH debit/credit.
</p>
</div>
<!-- accordion body end -->
</div>
<!-- single accordion item end -->
</div>

</div>
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102 changes: 1 addition & 101 deletions layouts/products/pricing.html
Original file line number Diff line number Diff line change
Expand Up @@ -388,73 +388,6 @@ <h4>Enterprise</h4>
</section>
<!-- pricing plan end -->

<!-- payment method area start -->
<section class="payment-method-area section-padding">
<div class="container">
<div class="columns">
<div class="column is-4 is-offset-1">
<div class="payment-method-innner-text pr-140" data-aos="fade-up">
<h2>Payment Methods</h2>
<p data-aos="fade-up" data-aos-duration="800">
Our payment processing is powerd by <a href="https://stripe.com" rel="noopener" target="_blank" class="ac-primary-color">Stripe</a>.
You credit card data never touches our servers. For more information, please visit
<a target="_blank" rel="noopener" href="https://stripe.com" class="ac-primary-color">stripe.com</a>.
</p>
</div>
</div>
<div class="column is-6 is-offset-1">
<div class="image-wrapper d-table">
<div class="payment-option-image d-table-cell">
<div class="single-payment-method" data-aos="fade-up">
<img
src="/assets/images/payment-method/american.png"
alt=""
class="img"
/>
</div>
<div class="single-payment-method" data-aos="fade-up" data-aos-duration="500">
<img
src="/assets/images/payment-method/mastercard.png"
alt=""
class="img"
/>
</div>
<div class="single-payment-method" data-aos="fade-up" data-aos-duration="600">
<img
src="/assets/images/payment-method/paypal.png"
alt=""
class="img"
/>
</div>
<div class="single-payment-method" data-aos="fade-up" data-aos-duration="700">
<img
src="/assets/images/payment-method/visa.png"
alt=""
class="img"
/>
</div>
<div class="single-payment-method" data-aos="fade-up" data-aos-duration="800">
<img
src="/assets/images/payment-method/western-union.png"
alt=""
class="img"
/>
</div>
<div class="single-payment-method" data-aos="fade-up" data-aos-duration="900">
<img
src="/assets/images/payment-method/worldpay.png"
alt=""
class="img"
/>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- payment method area end -->

<!-- faq area start -->
<section class="faq-area section-padding">
<div class="container">
Expand Down Expand Up @@ -487,40 +420,7 @@ <h2>Can I upgrade or downgrade anytime?</h2>
</p>
</div>
</div>
<div class="accordion-item" data-aos="fade-up" data-aos-duration="500">
<div class="accordion-header">
<h2>Is my data safe?</h2>
</div>
<div class="accordion-body">
<p>
Our payment processing is powerd by
<a href="https://stripe.com" class="ac-primary-color">Stripe</a>.
You credit card data never touches our servers. For more information,
please visit <a target="_blank" href="https://stripe.com" class="ac-primary-color">stripe.com</a>.
</p>
</div>
</div>
<div class="accordion-item" data-aos="fade-up" data-aos-duration="600">
<div class="accordion-header">
<h2>Do you have any cancellation fee?</h2>
</div>
<div class="accordion-body">
<p>
There is no cancellation fee. But plans are subject to minimum duration as stated above.
</p>
</div>
</div>
<div class="accordion-item" data-aos="fade-up" data-aos-duration="700">
<div class="accordion-header">
<h2>What types of payment do you accept?</h2>
</div>
<div class="accordion-body">
<p>
We accept all popular credit/debit cards such as Visa, Mastercard, American Express,
Discover, etc. We also accept ACH debit/credit.
</p>
</div>
</div>

</div>
<!-- faq content end -->
</div>
Expand Down
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